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The State of the Art in Automated Usability Evaluation of User Interfaces

Authors:
Ivory, Melody Y.
Hearst, Marti A.
Technical Report Identifier: CSD-00-1105
June 2000
CSD-00-1105.pdf
CSD-00-1105.ps

Abstract: Usability evaluation is an increasingly important part of the iterative design process. Automated usability evaluation has great promise as a way to augment existing evaluation techniques, but is greatly underexplored. We present a new taxonomy for automated usability analysis and illustrate it with an extensive survey of evaluation methods. We present analyses of existing techniques, and suggest which areas of automated usability evaluation are most promising for future research.